Washer will not Drain or Spin
Having trouble with your washing machine not draining or not spinning, well, do not rush out and buy anything until you have read this article.
Not spinning or draining water out problems solved!
First! Utmost importance! Disconnect the appliance from the mains electricity supply! Do this by removing the plug from the supply socket or by switching off at the main consumer unit. This can usually be accomplished by switching a single breaker, hopefully it will have been labeled Kitchen Sockets, Utility Room Sockets, House Sockets, Garage Sockets, you get the idea, where ever your appliance is situated. It may also be a wise move to ask anyone who is working at a computer that is mains powered to back up their work before switching off.
Right, down to the actual problem, is the problem that your washing machine is not spinning or not draining, or both, they are both interconnected. If your machine is not spinning, it may be that it is simply not draining all of the loose excess water out of the machine in the time allowed, in which case the machines' built in safety mechanisms stop the machine from spinning as to spin full of water would firstly, damage the machine, and second, it would throw water out of every orifice of the machine.
Question! With the machine stopped, unplugged and upright, can you open the portal door, if the answer is yes, then the machine is most probably empty of loose water, in which case you could remove all of the wet soggy clothes into a container and look inside the drum to see if there is any water present in the bottom, if no water is present then that is good and you have eliminated this problem from the possible causes of not spinning, and you probably need to look elsewhere for a solution to your not spinning problem..
If there is water present in the bottom of the drum, then you have a problem with the draining of the machine which may well be a faulty drain pump or it could simply be a blockage in the water drainage path, or the drain pump could be jammed with a foreign object such as coins, hair grips, bra wires, all common causes of jammed up drain pumps.
The best and easiest way of tackling this situation, and remember we are talking generally here, not about any specific model or make of machine, first of all, try to remove any water by lowering the drain hose down to as near to floor level as possible, into a washing up bowl or into a large pan and see if the remaining water drains out. If it does, good, this is telling us that the problem is not a blockage and is most likely a jammed or faulty drain pump. If the water does not run out then there is most likely to be a blockage somewhere in the drain water track, common causes of this are socks, handkerchiefs, padding from the shoulders of jackets etc, etc, and in this instance, the solution is to lay the machine down on its side, with the soap dispenser upwards, away from the floor and this will usually give access to all of the drainage components of the machine. With a bowl or a pan to collect the water close at hand, you can now set about removing or just disconnecting the water draining track components, hoses and the drain pump itself, until you find the blockage, usually this will be in the entry nozzle to the drain pump, or if the machine has a filter or trap built in, then this is the place to look first. After you have located the blockage, reassemble the components you have removed refitting hoses and tightening securely any hose clips that have been removed. Once completed, stand the machine upright again, fit the drain hose back into the waste pipe or wherever it was connected to, plug the machine in to the mains, and if it is possible to select just a spin cycle, do so and try it on spin only. Hopefully the machine will now spin and this will have solved the problem. If it doesn't then this is another problem, see our article on replacement carbon brushes!
Hope this helps, and good luck with your repair project!